Privacy Policy

Last updated: April 17, 2026

Note: This policy is a starting framework. Please have legal counsel review and customize before launch for your specific jurisdiction and data-handling practices.

Our Commitment

Maison Van Irene ("we", "us", "our") respects your privacy. This Privacy Policy describes what information we collect, how we use it, and the rights you have regarding your personal data.

Information We Collect

Information You Provide

Order information: name, shipping address, billing address, email, phone number, payment details
Account information: if you create an account, we store your email and any preferences you set
Communication: messages you send us by email, through contact forms, or on social media
Subscription information: email address if you subscribe to our newsletter

Information Collected Automatically

Device and browser information (IP address, browser type, operating system)
Pages viewed, links clicked, time on site
Referral source (how you arrived at our store)

How We Use Your Information

To process and fulfill your orders
To communicate with you about orders, shipping, and customer service
To send marketing emails if you have opted in (you can unsubscribe at any time)
To improve our website, products, and customer experience
To comply with legal obligations and prevent fraud

Third-Party Services

We share necessary information with the following service providers:

Shopify — our e-commerce platform (order processing, payment, hosting)
Shop Pay, Apple Pay, Stripe, PayPal — payment processing
Our US-based fulfillment partner — order shipping and tracking
Resend — transactional and marketing email delivery
Vercel Analytics — anonymized website performance and usage
Google Analytics / Meta Pixel — if enabled, for marketing and performance analysis

Each of these providers has their own privacy practices. We only share the minimum data required for them to perform their role.

Cookies

We use cookies and similar technologies for essential site functionality, cart and checkout, and analytics. You can control cookies through your browser settings. Disabling cookies may affect site functionality.

Your Rights

Depending on your jurisdiction, you may have the right to:

Request a copy of the personal data we hold about you
Request correction or deletion of your data
Opt out of marketing communications at any time
Withdraw consent where processing is based on consent

To exercise these rights, email privacy@maisonvanirene.com. We will respond within 30 days.

Data Retention

We retain order and customer data for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Typically 7 years for order records.

Security

We use industry-standard measures (TLS encryption, access controls, secure payment processing) to protect your information. No system is 100% secure, but we take reasonable steps to reduce risk.